My Pc Win 7 Crashed and I Lost My Printer. Can I Just Unplug and Will It Show Up Again?

Symptoms of the trouble

When you showtime or play whatever one of the games that is listed in the "Applies to" section, y'all experience 1 or more of the following symptoms:

  • The game crashes (stops responding)

  • The game closes unexpectedly

  • The reckoner restarts unexpectedly

  • The game window is minimized to the taskbar and cannot be restored

Additionally, you may receive the following error bulletin after you receive the Gathering Exception Data dialog box:

<Game Proper name> has encountered a problem and needs to shut.

The error message asks you to ship the error report details to Microsoft.

To resolve this issue, utilise the following methods in the order in which they are presented.

Method 1: Check for the latest update for the game

Download the latest updates for the game from their respective Web sites:

  • Age of Empires: http://www.agecommunity.com

  • Legend: The Lost Capacity: http://www.microsoft.com/games/fable/

  • Flight Simulator X: http://www.fsinsider.com

  • Gears of War: http://gearsofwar.xbox.com/en-US/AgeGate?source=%252f

Method 2: Restart the figurer by using a clean startup procedure

When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the game. These programs may include antivirus and organization utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

To restart the reckoner by using a clean startup procedure, click the post-obit article number to view the article in the Microsoft Knowledge Base:
For more information or to view steps for other operating systems, click the post-obit article number to view the article in the Microsoft Knowledge Base:

331796 Perform a Clean Startup to decide whether background programs are interfering with your games or programs
If the issue continues to occur, go to the next method.

Method iii: Create a new user account

Follow these steps for your version of Windows.

Windows 7 or Windows Vista

Step one: Open User Accounts

  1. Click Offset windows icon , blazon Control nusrmgr.cpl in the Get-go Search box, and then press ENTER.

  2. Click User Accounts.

    Notice icon If y'all are prompted for an administrator password or for a confirmation, type the countersign, or provide confirmation.

Step 2: Add a new user

  1. On the Users tab, click
    Add together.

  2. Type a name for your user account, type your full name, and then type a description for your business relationship.

  3. If the calculator is set as office of a client/server network, type the domain name, and then click Adjacent.

    Note If the computer is ready as an individual computer without a network or in a peer-to-peer network, you do not take to provide a domain name.

  4. Type a user countersign, and then type the user countersign once more to ostend it.

    Of import Passwords are case-sensitive. For example, "MyPassword" and "mypassword" are treated as different passwords.

  5. Click Next.

  6. Select the level of access for your user business relationship, and then click End.

    Note Some games crave a user business relationship that has administrator-level access to run.

Windows XP Dwelling house Edition

  1. Click Get-go, click Control Console, and then click User Accounts.

  2. In the Choice a task list, click
    Create a new account.

  3. Type the name that you want to use for the account, and and so click Side by side.

  4. Select the account blazon that you lot desire, and so click
    Create Account.

    Notation Some games require a user account that uses the administrator business relationship blazon to run.

Windows XP Professional Edition

Footstep 1: Open User Accounts

To open up User Accounts, click Kickoff, click Run, type Command nusrmgr.cpl in the Open box, and then click OK.

Step two: Add a new user

  1. On the Users tab, click
    Add.

  2. Type a proper noun for your user account, type your total name, and blazon a clarification for your business relationship.

  3. If the figurer is gear up as office of a client/server network, type the domain name, so click Adjacent.

    Notation If the calculator is gear up equally an individual computer without a network or in a peer-to-peer network, you lot do not have to provide a domain name.

  4. Type a user password, and so type the user password again to ostend it.

    Important Passwords are instance-sensitive. For instance, "MyPassword" and "mypassword" are treated equally different passwords.

  5. Click Next.

  6. Select the level of access for your user business relationship, and then click Stop.

    Annotation Some games require a user account that has administrator-level admission to run.

If the issue continues to occur, go to the next method.

More information

If creating a new user business relationship fixes the problem, sign out of this new user account, then sign in to your usual user business relationship to see whether the problem reappears there. If there is still a problem in your usual user account, you may desire to employ the Fix It button in the following article to restore the default security settings in this account. Then cheque whether that fixes the problem. Otherwise you must move your data from the account that has the problem into the user account that you just created so that you tin can access information technology when you use the new user business relationship.

313222 How practice I restore security settings to the default settings?

For more information about how to re-create data to your new user profile when you are using Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

811151 How to copy data from a corrupted user profile to a new profile in Windows XP

For more information about how to copy data to your new user profile when yous are using Windows Vista, click the post-obit topic title to view the topic in Windows Assist and How-to:

Gear up a corrupted user profile If the upshot continues to occur, go to the side by side method.

Method 4: Alter the compatibility setting

Note This method may not work for newer games that crave advanced features.


  1. Right-click the game icon, and and so click Properties.

  2. Click the Compatibility tab.

  3. Click to select the Run this programme in compatibility style for bank check box, and and so select Windows 98/Windows Me from the list.

  4. Click OK.

If the result continues to occur, become to the side by side method.

Method 5: Update the video commuter

Contact the manufacturer of the video adapter for information virtually how to obtain and install the latest version of the video driver for your video adapter. To run across whether applicable driver updates are bachelor, visit the following Microsoft Windows Update Web site:

http://update.microsoft.com Click Play to view this streaming media sit-in.

For information about your hardware manufacturer, visit the post-obit Web site:

http://support.microsoft.com/gp/vendors/en-united states Microsoft provides third-party contact information to aid you find technical support. This contact information may change without discover. Microsoft does not guarantee the accurateness of this third-party contact information.

To determine the name and the manufacturer of your video adapter, follow these steps for your version of Windows.

Windows 7 or Windows Vista

  1. Click First windows icon , type dxdiag in the Start Search box, and then press ENTER.

  2. Click the Display tab.

  3. Under Device, look for
    Name and Manufacturer.

  4. Click Exit.

Windows XP

  1. Click Start, click Run, type dxdiag in the Open up box, and then click OK.

  2. Click the Display tab.

  3. Nether Device, expect for
    Name and Manufacturer.

  4. Click Exit.

Click Play to view this streaming media demonstration.
If the event continues to occur, get to the next method.

Method half-dozen: Temporarily disable the sound carte in Windows

To temporarily disable the audio card, follow the steps for your version of Windows.

Windows 7 or Windows Vista

  1. Click Start windows icon , type device managing director in the Kickoff Search box, so press ENTER.

  2. Correct-click the driver that y'all desire to disable.

  3. Click Disable, and so click Yep.

  4. Click OK.

  5. Restart Windows, and then test the game.

Windows XP

  1. Click Start, click Run, blazon system.cpl in the Open box, and then click OK.

  2. Click the Hardware tab, and and then click
    Device Manager.

  3. Double-click Audio, Video and Game Controllers.

  4. Double-click the sound card.

  5. Under Device Usage, click Do Not Utilise This Device (Disable).

  6. Restart Windows, and then test the game.

If the issue continues to occur, go to the next method.

Method vii: Reduce sound acceleration

Windows XP

  1. Click Commencement, click Run, type dxdiag in the Open box, and then click OK.

  2. On the Audio tab, in the DirectX Features department, change the Hardware Audio Acceleration Level to Basic acceleration.

  3. Click Exit.

Click Play to view this streaming media demonstration.
If the result continues to occur, get to the side by side method.

Method eight: Download and install the most recent version of DirectX

  1. To download the latest version of DirectX, visit the following Microsoft Spider web site:

    http://www.gamesforwindows.com/en-Us/AboutGFW/Pages/DirectX10-a.aspx

  2. Click Download the latest DirectX.

  3. Click Continue, and then click Download.

  4. Follow the directions to install the latest version of DirectX.

If the consequence continues to occur, become to the next method.

Method 9: Update the audio driver

Contact the manufacturer of the sound card to inquire about how to obtain and install the latest version of the sound driver for the sound card or visit the Windows Update site to await for applicable drivers. (See Method 5 for contact data.)

To determine the proper name and manufacturer of your sound card, follow the steps for your version of Windows.

Windows vii or Windows Vista

  1. Click Start windows icon , type dxdiag in the First Search box, and then press ENTER.

  2. Click the Sound tab.

  3. Nether Device, look for
    Name. Under Drivers, wait for Provider.

  4. Click Exit.

Windows XP

  1. Click Start, click Run, blazon dxdiag in the Open box, and then click OK.

  2. Click the Sound tab.

  3. Under Device, look for
    Name. Under Commuter, wait for
    Provider.

  4. Click Exit.

Click Play to view this streaming media demonstration.
If the issue continues to occur, go to the next method.

Method 10: Remove and so reinstall the game

Step1: Perform a clean startup of Windows

Follow the steps in Method 2 to perform a clean startup of Windows. And so continue to pace 2.

Pace 2: Remove so reinstall the game

To remove and and so reinstall the game, follow the steps for your version of Windows.

Windows 7 or Windows Vista

  1. Click Start windows icon , type programs and features in the Start Search box, then press ENTER.

  2. In the list of installed programs, click the Microsoft game that y'all want to remove, and then click
    Uninstall.

  3. Follow the instructions to complete the removal process.

  4. Insert the game CD into the CD or DVD drive.

  5. Follow the instructions to consummate the installation process.

If the Setup program does not outset automatically, follow these steps:

  1. Click Outset windows icon , type
    drive:\setup.exe in the Start Search box, and then press ENTER.

    Note In this example, drive represents the drive letter of the CD or DVD drive.

  2. Follow the instructions that appear on the screen to consummate the installation procedure.

Windows XP

  1. Click Kickoff, point to
    Settings, and so click Control Console.

  2. Double-click Add together or Remove Programs.

  3. In the list of installed programs, double-click the Microsoft game that you want to remove, then click
    Uninstall or click Alter/Remove.

  4. Follow the instructions to consummate the removal procedure.

  5. Insert the game CD into the CD or DVD drive.

  6. Follow the instructions to complete the installation process.

If the Setup program does not kickoff automatically, follow these steps:

  1. Click Start, click
    Run, blazon
    drive:\setup.exe in the Open box, and then click OK.

    In this example, bulldoze is the bulldoze letter of the CD or DVD bulldoze.

  2. Follow the instructions to complete the installation procedure.

If the outcome continues to occur, go to the next method.

Method 11: Check Solution Center for your game

At the Games for Windows Solution Centre you tin find solutions for most common issues. These solutions permit you lot do the following:

  • Look up elevation product issues, error letters, and troubleshooting tips

  • Find product help from a discussion group or from a back up professional

  • Detect technical product contact information, such as telephone numbers and e-mail addresses

http://support.microsoft.com/games If the issue continues to occur, go to the side by side method.

Method 12 - Windows XP only: Adjust graphics hardware dispatch

  1. Click Start, click Run, type desk.cpl in the Open box, and then click OK.


  2. On the Settings tab, click Advanced.

  3. Click the Troubleshoot tab.

  4. Move the Hardware Dispatch slider two notches to the left of Total to the Disable all cursor and avant-garde drawing accelerations setting.

  5. Click OK , and then click OK again.

  6. Test the game.
    Test the game


If the result continues to occur, become to the next method.

Method xiii: Browse the estimator for viruses

The game may close, generate an fault, or crash during commencement or during play if your reckoner is infected by a virus.

Of import If you already have antivirus software installed, update your antivirus program by installing the latest signature files earlier y'all browse your computer for viruses. Virtually companies that create antivirus software release a new signature file each month. After yous obtain the latest signature files, scan your figurer. For help obtaining the antivirus signature files, contact the antivirus software manufacturer.

If you do not take antivirus software installed, to view a list of antivirus software vendors, click the post-obit article number view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors
If you take cleaned your reckoner of viruses, follow Method 10 remove and then reinstall the game.

If the issue continues to occur, go to the adjacent method.

Method 14: Remove spyware and other unwanted software

To learn more about the symptoms of spyware and other unwanted software, nearly how to remove spyware, and about how you tin assist protect your computer, visit the following Microsoft Spider web site:

http://www.microsoft.com/protect/computer/spyware/default.mspx To run a scan for unwanted software in Windows 7 or in Windows Vista, follow these steps:

  1. Click Start windows icon , and and then click All Programs.

  2. Click Windows Defender.

  3. Click the down arrow next to Browse, and so click Total Scan.

If you accept cleaned unwanted software from the computer, follow Method 10 to remove and then reinstall the game.

Next steps

If you lot need more than help, visit the Microsoft Customer Support Services Web site to find other solutions. This Web site provides the post-obit services:

  • Microsoft Community online (http://answers.microsoft.com/en-united states of america/windows/default.aspx): Collaborate with peers and with Microsoft Most Valuable Professionals (MVPs).

  • Solution Centers (http://support.microsoft.com/select/?target=hub): View product-specific frequently asked questions (FAQ) and back up highlights.

  • Searchable Noesis Base (http://support.microsoft.com/search/?adv=i): Search technical support data and self-help tools for Microsoft products.

  • Other Back up Options (http://back up.microsoft.com/default.aspx?pr=csshome): Utilise the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.

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Source: https://support.microsoft.com/en-us/topic/game-crashes-or-closes-unexpectedly-43a5d3d3-6ce4-7205-0109-2503a4111cfa

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