There Was an Error Processing Your Request. Please Try Again Later. Ubisoft
The "A Ubisoft service is currently unavailable" error is displayed by Uplay when trying to launch a Ubisoft. Uplay is used to manage digital distribution, DRM, multiplayer, and communications for Ubisoft games and it's a vital part of each Ubisoft game. The error appears when trying to launch a game or to log in to Uplay on your reckoner.
Luckily enough, many users posted the methods they used to resolve A Ubisoft Service Is Currently Unavailable on their computers. We have provided step-by-step instructions for these methods so make sure you follow them carefully and, hopefully, resolve the issue at hand!
What Causes the "A Ubisoft Service Is Currently Unavailable" Error on Windows?
In that location are quite a few different causes that tin can be attributed to this problem and we highly suggest you lot check out the listing we have prepared below. Pinpointing the correct tin assist yous choose the proper troubleshooting method more apace. Practiced luck!
- Fourth dimension and date are ready incorrectly – You lot demand to make sure that fourth dimension and date settings are properly configured on your computer. Almost all online services rely on time and date to be set properly. See if this resolves the trouble.
- A broken procedure is running – There is a weird name executable in ProgramData which runs each time the game starts. Ending information technology may resolve the issue as information technology has for many users!
- Hamachi – Users who have Hamachi installed on their computer reported that the problem ceased to appear every bit soon as they uninstalled Hamachi.
- IPv6 – Information technology appears the problem merely appears if the IPv6 protocol is used to connect. Switching over to IPv4 tin can resolve the problem hands.
- Network bug – Bug with various network settings on your figurer can be resolved in several ways: resetting the host'southward file, performing a network reset, or assigning static IP and DNS addresses.
Check the Time and Date on Your Estimator
Using Ubisoft and Uplay online services takes for granted that the time and date on your computer is fix correctly. This is a standard used to preclude diverse security issues and having these settings set up properly is something you must do. Follow the instructions beneath to ready up time and engagement properly on your PC!
- Open up Windows 10 Settings by opening the Start menu and opening the Settings tool past clicking the cog icon at the bottom left corner of the Start carte.
- Alternatively, you tin can utilize the Windows key + I primal combination to open Settings directly. Click to open the Fourth dimension & Linguistic communication section and navigate to the Appointment & time tab at the left-side navigation menu.
- In the Date & Time tab, make certain that your calculator's date and time are gear up correctly. If the time is not right, y'all can try turning the Set time automatically selection on or off, depending on the current state.
- To alter the date, under Date, click the dropdown menu button to find the current month in the calendar, and then click the current date.
- To change the time, under Time, click the hr, minutes, or seconds that yous want to change, and then slide the values until you settle for the one right according to your fourth dimension zone.
- When you have finished changing the time settings, click OK.
Alternative: People who failed to fix their issue by tweaking the settings in this way can also do information technology in Control Panel. The settings are similar but now you can prepare your time to sync with the Internet time.
- Open up upwards Control Panel past searching for it in the Start push button or past clicking the Search or the Cortana push at the left part of your taskbar (bottom left part of your screen). Yous can also open up it by using the Windows Key + R key combination, typing "control.exe" in the Run box, and click OK to run Command Panel.
Running Command Panel - After Command Console opens, change the view to Large or Small icons and navigate downward through the window to open the Appointment and Time option. From the Date and Time tab, click the Change date and time button at the superlative and you can set it up hither.
- Alternatively, you can choose to synchronize time with an online time server by following these steps. Navigate to the Internet Time tab in the Date and Time window and click the Change settings Bank check the box next to the Synchronize with an Internet time server choice and click on the Update now button. Then click OK, Use, OK and shut Control Panel.
Internet Fourth dimension Settings - In one case y'all're done with the steps above, the problem should be fixed.
End a Faulty Process in Chore Manager
In that location is a sure broken file that runs from ProgramData. It belongs to Ubisoft but it oftentimes goes corrupt and prevents users from opening the utility at all. Its proper noun is non the same for everyone but you volition recognize it in Task Director as a string of totally unrelated letters. Follow the steps beneath to end this task!
Open up up Uplay or a Ubisoft game and look for the screen prompting you to enter your credentials. The "A Ubisoft service is currently unavailable" error should appear.
- Apply the Ctrl + Shift + Esc fundamental combination by pressing the keys at the same time to open the Job Manager utility.
- Alternatively, you can use the Ctrl + Alt + Del key combination and select Task Director from the popup blue screen which will appear with several options. You can likewise search for it in the Start carte du jour.
- Click on More than details at the bottom left part of the window to expand Task Managing director. Stay in the Processes Scroll down until you reach the Background processes listing and look for a file similar in its name to the 1 in the photo below.
- Select it and choose the Stop task selection from the lower right part of the window.
- Confirm whatsoever dialogs which may appear when trying to stop the task and check to see if you lot are at present able to log in to Uplay on your computer!
Uninstall Hamachi
Using Hamachi is a specific cause for some users. It'southward problematic as users need to choose between the two programs. Yet, Uplay is more than of import so you lot should consider uninstalling Hamachi for a while to see if the problem is resolved. Follow the instructions below!
- Click the Start menu button and open Control Panel by searching for information technology. Alternatively, y'all tin can click on the cog icon to open settings if yous are using Windows 10.
- In Control Panel, select to View equally – Category at the top right corner and click on Uninstall a Program under the Programs section.
Uninstall a program in Control Panel - If you lot are using the Settings app, clicking on Apps should immediately open a list of all installed programs on your PC.
- Locate the LogMeIn Hamachi tool in Control Panel or Settings and click on Uninstall. Its uninstall wizard should open so follow the instructions to uninstall it.
Uninstalling Hamachi - Click Terminate when the uninstaller completes the process and restart your computer to meet whether errors will still appear.
Disable IPv6
Disabling Internet Protocol version vi connectivity on your computer managed to resolve the trouble for many users and it'southward an piece of cake way to resolve the trouble. This makes this method worthy and you shouldn't skip information technology during your troubleshooting process.
- Utilise the Windows + R primal combo which should immediately open the Run dialog box where you should type 'ncpa.cpl' in the bar and click OK to open the Internet Connection settings item in Control Console.
- The same process tin also be washed by manually opening the Control Console. Switch the View by setting at the superlative correct section of the window to Category and click on Network and Net at the tiptop. Click the Network and Sharing middle button to open information technology. Effort to locate the Change adapter settings button at the left menu and click on it.
Running Network settings - When the Internet Connection window opens, double-click on your agile Network Adapter.
- Then click Properties and locate the Internet Protocol Version six entry on the list. Disable the checkbox side by side to this entry and click OK. Restart your computer to confirm the changes and check to see if the problem persists.
Employ Static IP and DNS Addresses
By default, the IP and DNS address of your computer modify over time. This is usually not problematic just users have reported that assigning static IP and DNS addresses to your computer tin can help y'all resolve the "A Ubisoft service is currently unavailable" error on Windows. Follow the steps below to try out this method!
- Make sure you open a Command Prompt window by searching for "cmd" or "Command Prompt" in the First menu.
- Type in the control which volition be displayed beneath and scroll downwards towards the network adapter which corresponds with the connection yous are using. Have note of Default Gateway, Subnet Mask, MAC and DNS
ipconfig /all
- After that, use the Windows + R cardinal combo which should immediately open the Run dialog box where you need to blazon 'ncpa.cpl' in the bar and tap OK to open the Internet Connection settings particular in Command Console.
- Left-click your agile network adapter and click on the Backdrop Locate the Internet Protocol Version 4 (TCP/IPv4) item on the listing. Tap on information technology to select information technology and click the Properties button beneath.
- Stay in the General tab and switch the radio push in the Properties window to "Utilise the following DNS server addresses" and use 8.eight.8 and 8.8.4.4 respectively. Switch to "Utilize the following IP address" and utilise the aforementioned number as the Default Gateway you lot took note of simply alter the last digit afterward the last dot so something else. Fill out other information the same as yous took annotation.
Completely Reset Your Hosts File
The host's file is an important file when information technology comes to networking bug. Resettings it tin resolve many different problems, including the "A Ubisoft service is currently unavailable" error. If for some reason, you observe that your hosts file has been compromised or if you commencement experiencing this problem with Origin, you can reset the file back to default by post-obit the steps below.
- Navigate to the location C >> Windows >> System32 >> Drivers >> Etc by navigating to it after opening the File Explorer. Beginning, click This PC or My Computer from the left side pane to locate and open your Local Disk C.
- If you lot are unable to see the Windows folder, y'all may need to plough on the choice that enables you to see hidden files and folders. Click the "View" tab in File Explorer's top bill of fare and click the "Hidden items" checkbox in the Testify/hibernate File Explorer will evidence the subconscious files and will remember this setting until you modify it once more.
- Locate the host file in the Etc binder, correct-click on it, and choose to open information technology with Notepad. Utilize the Ctrl + A fundamental combination to select all text and click Delete or Backspace to delete information technology. After that, paste the following text inside:
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to hostnames. Each # entry should exist kept on an individual line. The IP address should # be placed in the first cavalcade followed by the respective host name. # The IP address and the host name should be separated by at least one # infinite. # # Additionally, comments (such as these) may be inserted on private # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.ten 10.acme.com # ten client host # localhost name resolution is handled within DNS itself. # 127.0.0.1 localhost # ::one localhost
- Click File >> Relieve to salve the changes. Get out Notepad and restart your computer. Bank check to run across if the trouble persists regarding Ubisoft to log in properly.
Use SFC to Browse for Missing or Corrupt Organisation Files
Networking issues tin can ofttimes exist system-related. These bug are rooted deep inside the system files and the only mode to effort to resolve them is by running the System File Checker (SFC). It will scan your arrangement files for errors and possible repair or replace them. Follow the steps beneath to do and so!
- Search for "Command Prompt" by typing it either right in the Starting time menu or by pressing the search push button right next to it. Right-click the get-go entry which volition popular up equally a search result and select the "Run as ambassador" context menu entry.
- Additionally, you tin also utilize the Windows Logo Fundamental + R central combination to bring up the Run dialog box. Type in "cmd" in the dialog box which appears and use the Ctrl + Shift + Enter key combination for admin Command Prompt.
- Type in the post-obit commands in the window and make sure you press Enter after typing each one. Wait for the "Operation completed successfully" bulletin equally an indication that our message was successful.
sfc /scannow
- Effort to restart your reckoner and check to encounter if the "A Ubisoft service is currently unavailable" fault continues to appear on your calculator.
Perform a Network Reset
Performing a Network Reset is yet another elementary method of resolving this problem and information technology'south the last i in our listing. It has worked for many users and you have admittedly cypher to use if you try information technology out. Follow the steps below and check to see if the "A Ubisoft service is currently unavailable" error continues to appear on your computer.
- Open the Run utility by using the Windows Central + R key combination on your keyboard (press these keys at the same fourth dimension. Type "ms-settings:" in the newly opened box without the quotation marks and click OK to open the Settings tool.
- An culling way would be to open the Settings tool on your PC by clicking the Outset menu and clicking the cog icon at the bottom left part.
Opening Settings from Start menu - As well, you tin can utilise the Windows key + I key combination for the same issue. Click to open the Network & Net section and stay in the Condition tab at the left side of the window.
- Ringlet downwards until you reach the blue Network reset button. Click it and follow the instructions which will appear on-screen and make sure yous comply with everything.
Performing a network reset - Cheque to see if the same problem persists!
If none of the methods shown to a higher place have helped you lot at all, we suggest you try and reset your IP Accost every bit a last resort. This volition allow your DHCP Server of the router to assign you a new IP Address. If that doesn't for you equally well, contact your ISP and allow him know about your state of affairs.
Source: https://appuals.com/how-to-fix-the-a-ubisoft-service-is-currently-unavailable-error-on-windows/
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